Privacy Policy
Last Updated: December 2025
At SecureGen Systems, we treat your data with the same security-first approach we apply to cloud infrastructure.
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1. Introduction
SecureGen Systems Pvt Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our DevOps and Cloud Security services.
Security-First Philosophy
As cybersecurity professionals, we apply enterprise-grade security controls to protect your personal data, following Zero Trust principles and encryption-at-rest standards.
2. Information We Collect
2.1 Personal Information
We collect information that you voluntarily provide when:
- Contact us via forms for DevOps assessments
- Schedule consultations for Cloud Security services
- Subscribe to our technical newsletters
- Engage us for Fractional CTO/CISO services
| Data Type | Examples | Purpose |
|---|---|---|
| Contact Information | Name, email, phone, company | Service communication |
| Technical Information | Cloud provider, tech stack, deployment frequency | Service delivery |
| Communication Data | Emails, chat logs, meeting notes | Service improvement |
3. How We Use Your Information
Service Delivery
- DevOps maturity assessments
- Cloud Security consultations
- Fractional CTO/CISO services
- Technical recommendations
Communication
- Respond to inquiries
- Send technical updates
- Schedule consultations
- Share security advisories
Legal Basis for Processing
To fulfill service agreements
When you opt-in for communications
Service improvement & security
4. Data Sharing & Disclosure
4.1 Third-Party Service Providers
We engage trusted partners who adhere to similar security standards:
Hosting & Infrastructure
AWS/GCP/Azure with encryption-at-rest
Communication Tools
FormSubmit for secure form handling
4.2 Data Protection Agreements
All third-party providers sign Data Processing Addendums (DPAs) and maintain SOC2/ISO 27001 certifications where applicable.
5. Security Measures
As cybersecurity specialists, we implement enterprise-grade security controls:
Encryption
AES-256 encryption for data at rest, TLS 1.3 for data in transit
Access Controls
Role-based access, multi-factor authentication, just-in-time privileges
Audit & Monitoring
Comprehensive logging, SIEM integration, regular security audits
Incident Response
We maintain an ISO 27001-aligned incident response plan. In the event of a data breach, we will:
- Notify affected individuals within 72 hours
- Work with cybersecurity forensics experts
- Implement remediation measures
- Provide transparency throughout the process
6. Your Data Protection Rights
Request copies of your data
Correct inaccurate information
Request data deletion
Object to processing
Exercising Your Rights
To exercise any of these rights, contact our Data Protection Officer at privacy@securegensystems.com
We respond to all legitimate requests within 30 days. No fee is charged for reasonable requests.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy:
8. International Data Transfers
Cross-Border Processing
As a global DevOps and Security consultancy, we may process data across borders. All transfers comply with:
- EU Standard Contractual Clauses (SCCs)
- India's Digital Personal Data Protection Act 2023
- APEC Cross-Border Privacy Rules
9. Policy Updates
We may update this Privacy Policy periodically. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications for significant changes
- Updating the "Last Updated" date at the top
Continued use of our services after updates constitutes acceptance of the revised policy.
10. Contact Information
Data Protection Officer
For privacy-related inquiries
SecureGen Systems Pvt Ltd
Mumbai, Maharashtra 400001
India
Response Time Commitment
We acknowledge all privacy inquiries within 48 hours and provide substantive responses within 30 days, as required by applicable regulations.